OUR TERMS

We have our terms and conditions

Our Terms

Terms and Conditions

We believe in the power of kindness, compassion, and action. Our mission is to uplift individuals and families in need, creating a stronger and more connected community. Here’s why we stand out:

  • Community Angels Initiative - Terms and Conditions

    Please read the following Terms and Conditions carefully before applying. By applying and volunteering with us, you agree to comply with these Terms and Conditions.

  • 1. Volunteer Eligibility

    To volunteer with the Community Angels Initiative, you must:

    • 1.1. Be at least 17 years old.

    • 1.2. Provide a valid passport with at least 6 months validity.

    • 1.3. Have a clean criminal record related to child welfare, health, and safety. A background check will be requested.

    • 1.4. Attend a brief informal interview before acceptance to ensure alignment with the program.

    • 1.5. Commit to the program duration as agreed upon during booking. For any medical-related volunteer work, proof of relevant certifications (or proof of enrollment in medical studies) is required.

  • 2. Booking Process
    1. Volunteers must complete the online application form truthfully, including emergency contact details, relevant health information, and any special requirements.

    2. A booking is confirmed only after full payment is received and a confirmation email is sent.

  • 3. Code of Conduct

    As a volunteer, you are expected to:

    1. Adhere to the values of Community Angels Initiative and treat all individuals with respect, dignity, and kindness.
    2. Act ethically and responsibly, especially in interactions with children, medical patients, and other community members
    3. Follow all project guidelines and directions from supervisors.
    4. Maintain professionalism and confidentiality when handling sensitive information.
    5. Respect local culture and dress appropriately as outlined by the team.
    6. Attend projects everyday unless ill or unfeasible to attend.
    7. Follow any curfews within the volunteer accommodation.

  • 4. Health and Safety - Volunteers must:
    1. Disclose any pre-existing medical conditions that could affect their participation.
    2. Follow all health and safety protocols
    3. Maintain their own travel and medical insurance covering their trip dates.
    4. In case of medical emergencies, Community Angels Initiative will seek immediate care.

  • 5. Cancellation and Refund Policy
    1. Cancellations made up to 60 days before the program start date are eligible for a 30% refund (excluding the non-refundable registration fee).
    2. Cancellations made after this period will not be refunded.

  • 6. Travel and Accommodation
    1. Volunteers are responsible for arranging their own travel unless otherwise stated.
    2. Accommodation is provided as part of the program, and volunteers must respect the house rules and fellow participants.

  • 7. Insurance

    Volunteers are required to secure comprehensive travel and medical insurance covering all of their trip dates.

  • 8. Limitation of Liability
    1. Community Angels Initiative is not liable for personal injury, loss, or damage during participation
    2. Volunteers agree to indemnify and hold harmless Community Angels Initiative, its staff, and partners from any claims arising from participation in the program.

  • 9. Privacy and Data Protection
    1. We are committed to protecting your privacy. Personal data provided during the booking process will be kept confidential and used solely for the purposes of managing your volunteer experience.
    2. We may share some information with local program coordinators or partners for logistical reasons (e.g., Accommodation, Transportation), but will not share your information with third parties without your consent.

  • 10. Changes to Terms and Conditions
    1. Community Angels Initiative reserves the right to update these Terms and Conditions at any time.
    2. Changes will be communicated to volunteers and will take effect immediately upon posting on the website.

  • 11. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of the United Republic Of Tanzania.

  • 12. Contact Information

    For any questions regarding these Terms and Conditions:

    • Email: hello@communityangelsinitiative.org
    • Phone: +255 692 891 363 or +255 766 220 170
    • Instagram: @communityangels_initiative
    • Address: P.O. Box 569, Arusha, Tanzania.

    By proceeding with the booking, you acknowledge and accept these Terms and Conditions.

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